MARK PARSONS

▸ SERVICES & REPAIRS

I repair computers and help people understand the technology they use every day. Whether you have a machine that won't boot, an internet connection that's slower than a Blue Jays trade deadline, or just need someone to explain what the cloud actually is — I'm your technician.

• Desktop and laptop repair Windows, Mac, Linux
• Virus and malware removal yes, even that one
• Data recovery and backup setup your photos matter
• Network troubleshooting Wi-Fi that actually reaches the kitchen
• Hardware upgrades RAM, SSDs, GPUs
• Technology tutoring no question is too basic
• Custom PC builds gaming, work, or both

▸ WHY I DO THIS

There's a real joy in taking something broken and making it work again. Not the satisfaction of a fix that's just barely good enough — the deep, quiet satisfaction of a machine running exactly like it should.

This site exists, in part, to celebrate people who actually know how computers work. Not the influencers. Not the people who unbox gadgets for clicks. The technicians, the support staff, the folks in computer labs and repair shops and community centres who keep this whole digital world from falling apart on a Tuesday afternoon.

You are the unsung heroes of the information age. You are the people who say "have you tried turning it off and on again" and mean it as a genuine, often effective diagnostic step, not a joke. You deserve better recognition. And possibly better coffee.

I've been doing this long enough to remember when 640K was supposed to be enough for anyone, when a "megabyte" sounded like a lot of something, and when the Toronto Maple Leafs winning the Stanley Cup was a theoretical possibility discussed the same way astronomers discuss black holes.

▸ TO THE TECHS WHO KEEP IT RUNNING

If you spend your days replacing thermal paste, explaining what an operating system is to someone who genuinely doesn't want to know, or pulling cables out of walls behind drywall — this section is for you.

You understand the difference between a hard drive and a hard disk. You know what an IP address actually is. You've said the words "it works on my machine" at least once, probably in a moment of genuine bewilderment. You carry a USB drive like a knight carries a sword — not because you need it, but because someday, somewhere, someone will need one, and you will be the person who has it.

That's worth celebrating. That's worth building a website about.