MARK PARSONSI FIX YOUR COMPUTER. FOR REAL.

Who You're Talking To

Hi, I'm Mark Parsons. I'm a computer technician right here in Brantford, Ontario. I take machines that are acting up — slow, frozen, full of errors, full of questions — and I get them working again. No jargon if you don't want it, no mystery if you do.

I'm the kind of guy who actually reads the error message before I panic, and who will walk you through the fix on a call until it clicks.

What I'll Help With

• Slow, blue-screening, or dead-on-arrival PCs
• Windows setup, updates, and clean reinstalls
• Hardware swaps: drives, memory, fans, power
• Virus cleanup and general "it's acting weird"
• Talking a confused person through tech, calmly

Off The Clock

When I'm not under a tower, you'll find me at the darts board or behind a pool table — every form of it, English eight-ball to the snooker-ish stuff. Darts for the reflexes, pool for the geometry.

And I'm a regular player in Roblox and Minecraft, mostly alongside my nephews. Watching them build things I couldn't figure out at their age is half the fun.

A Quick Note On Apples

Full transparency: I'm not a fan of Apple products — primarily because of the cost. For most people a well-built PC or laptop does the same job at a lot less. I'll still help you with whatever you already own, of course; the goal is a working computer, not a brand war.

• "It's the best you can buy" — sure, at that price
• Fixing your Windows box usually costs a fraction