Computer Technician · Brantford, Ontario

Mark Parsons

I repair computers and help people with technology. Clear answers, honest pricing, and no jargon thrown over your head.

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WORK ORDER#0001 / INTAKE

Technician: Mark Parsons
Location: Brantford, Ontario
Service: Computer repair & tech help
Guarantee: You can actually understand it
Contact: mrparsons@gmail.com

WorkingInspected

What I fix

Bench · Home visit · Remote

[ok]A / HARDWARE

Repairs & upgrades

Won't boot, slow, overheating, dead drive, weak battery. Diagnosis first, then a straight answer on the fix.

[ok]B / SOFTWARE

OS & systems

Clean installs, reimages, driver headaches, updates that go sideways. I have run Gentoo for years — I like my systems boring on purpose.

[ok]C / DATA

Recovery & backups

Pull what's still recoverable, then set up backups so it never becomes a panic again.

[ok]D / NETWORK

Wi-Fi & cables

Weak signal in the back room, printer on the wrong subnet, a router that just... gives up. Sorted.

[ok]E / SETUP

New tech, made simple

Getting a new machine or phone up and running the way you want it, not the way the store demo did.

[ok]F / HELP

Plain-spoken support

That pop-up, the email that looks suspicious, the thing you're afraid to touch. Ask, and we'll figure it out together.

Operator notes

The human behind the terminal

A technician's tools say a lot about the person. These are mine — and, yes, a few of them are opinions I will not be taking back.

Daily distroRan Gentoo Linux for years. Now I work primarily on Ubuntu — because my clients don't want a six-hour compile before lunch.

Web serverThis site is powered by NGINX — in my book, the best open-source web server there is.

Handheld consoleThe NES is better than the SNES. Both are excellent systems, but I have my ranking and I don't need your opinion.

JRPG of the decadeChrono Trigger over Final Fantasy. No further debate required.

Social mediaI dislike Facebook and Twitter. You'll find me by email instead — see the address on this page.

Tech should make your life easier, not become a chore you dread.

— Mark Parsons · Computer technician

About this page

Curious why this site looks the way it does? This page is generated by an AI model and rebuilt every single day, so it takes on a fresh identity each morning. It's a small experiment in what the technology can do now. The “Why this site” page explains the whole thing.

Get in touch

Let's fix it

Tell me what's going wrong with your machine, and I'll tell you, honestly, what it'll take to make it right.

mrparsons@gmail.com

Prefer to talk first? The email is the fastest way to reach a real person.