👤 About Mark Parsons

🏆 From Burlington to Brantford

Mark was born in Burlington, Ontario — the same city where Hamilton goes to look nice and where the water smells faintly of adventure. After many years of navigating the treacherous Burlington Transit system (it has only one bus, and it's named Steve), Mark eventually made the heroic move to Brantford, Ontario, where he now resides and operates his computer repair business.

Brantford, Canada — also known as "The Phone City" because Alexander Graham Bell supposedly invented the telephone there, which means every house in Brantford has at least 3,400 unused telephone jacks just in case Mark needs to connect a fax machine again (he doesn't, but he likes the aesthetic).

🛠 What Mark Does

Mark is a professional computer technician who repairs computers and helps people with technology. Whether it's a PC that makes a sound like a angry lawnmower, a laptop that won't boot, or someone asking "why won't it print? I restarted it five times" — Mark is there to help.

💡 Fun fact: Mark once spent 45 minutes troubleshooting a computer only to discover the user had the monitor plugged into a wall outlet instead of the power strip. The monitor was never the problem. Mark never speaks of this day.

📚 What People Think Mark Does

According to Mark's mother: "Oh, he works with computers. He's very good at it."

According to Mark's friends: "We call him when the internet breaks and also when someone says 'have you tried turning it off and on again?'"

According to Mark himself: "I fix computers. Sometimes I also teach people how to use a mouse without punching the screen."

🛠 Mark's Tech Services

Mark offers a comprehensive range of computer repair and technology assistance services to the Brantford community and beyond. Because everyone needs someone who understands the difference between RAM and ROM (it's like the difference between a short-term memory and a long-term memory, but for computers).

🛠

PC Repair

Hardware diagnostics, component replacement, cleaning, and general fixing of things that are broken.

💻

Laptop Service

Screen replacements, battery swaps, keyboard fixes, and the occasional extraction of coffee from the motherboard.

🌐

Network Setup

WiFi configuration, router setup, firewall management, and building personal network fortresses that would make a NSA agent jealous.

🚀

Custom Builds

Building PCs from scratch. Because sometimes you need a computer that can render a YouTube video without sounding like a helicopter.

🔧

Data Recovery

Retrieving lost files, recovering photos from ancient hard drives, and performing digital archaeology on USB sticks from 2003.

🤖

Tech Help

General technology assistance for anyone who has ever asked "how do I make this go faster?" Spoiler: it's not going faster. We can make it not slower.

💡 Mark's warranty: "I guarantee my work for 30 days. After that, it's considered a new problem and therefore covered by my 'nope' policy."

🌐 Mark's Ideal Home Network Fortress

Mark doesn't just plug a router in and hope for the best. No, no, no. Mark builds network fortresses that would make a fortress fortress fortress fortress fortress (the word fortress can be repeated as many times as needed in this context).

🔒 OPNsense: The Cornerstone of Security

At the heart of Mark's ideal home network lies OPNsense — the open-source firewall and routing platform that turns a regular computer into a serious security appliance. OPNsense is Mark's weapon of choice for keeping unwanted visitors OUT, while keeping his downloads IN. It's like having a bouncer for your home network who also knows about NAT rules.

☰ MARK'S NETWORK ARCHITECTURE ☰
🌎 Internet 🛡 [OPNsense Firewall] 📳 Switch
💻 PC 1 | 💻 PC 2 | 💻 PC 3 | 💻 Server
📶 WiFi AP 📱 Mobile 💪 IoT
⚠ ALL TRAFFIC PROXIED ⚠ ALL TRAFFIC PROXIED ⚠

📌 Why OPNsense?

OPNsense gives Mark granular control over every packet entering and leaving his network. He's talking traffic filtering, VPN tunnels, captive portals, and content filtering — all on a system he built himself, running on hardware he chose, configured with the precision of a Swiss watch designed by a paranoid ninja.

💡 Mark once configured his OPNsense firewall so thoroughly that his own router started asking for a security clearance before allowing him to check his email. This is probably fine.

🔧 Additional Fortress Layers

Beyond OPNsense, Mark's network fortress includes:

🕐 The Mark Parsons Timeline

A brief (and only slightly biased) chronology of Mark's journey from a kid in Burlington who discovered computers to the computer technician of Brantford.

1995 — Mark discovers the World Wide Web. It loads a single webpage in 47 minutes. He is amazed. His parents are not.
1998 — Mark builds his first PC from spare parts. It has 64MB of RAM and runs Windows 95. It also runs a fan made of a cut-up soda can. It works.
2003 — Mark graduates high school. His diploma is stored on a CD-R that he keeps in a ziplock bag labeled "DO NOT EAT."
2008 — Mark discovers Linux. His life changes forever. He starts organizing his files by color, which is not related, but still happens.
2014 — Mark moves to Brantford. The city is perfect for a computer technician because it has the right balance of "small enough to know everyone" and "large enough to need computer repair."
2020 — Mark sets up his OPNsense firewall fortress. The fortress is complete. The fortress is secure. The fortress is judging you.
2026 — Mark launches this website, entirely generated by an AI model, which is deeply ironic given his lifelong obsession with computer systems. The circle is complete.
💡 Fun fact: Mark still has a CRT monitor from 1998. He uses it as a coat rack. The coat rack has VGA ports. This is normal in Brantford.

🏆 Awards & Recognition

Mark has received numerous accolades throughout his distinguished career in computer repair and technology assistance:

🏆 Best PC Cleaner
(Burlington, 1999)
🏆 Most Likely to
Replace All Cables
(Brantford Tech, 2015)
🏆 OPNsense Evangelist
(Unofficial, 2020)
🏆 30 Years of
Not Losing
Mouse (2026)

📧 Contact Mark

Have a computer problem? Need help with technology? Want to discuss the merits of OPNsense over pfSense (this is a rhetorical question — the answer is OPNsense)? Get in touch:

📧 mrparsons@gmail.com

Email is the preferred method. Mark reads all messages, usually within 4 hours, unless he's fixing a computer at which point the response time is "when the computer is fixed."


📧 SEND EMAIL TO MARK
💡 Response time disclaimer: Mark typically responds to emails faster than he responds to people asking "is this thing on?" at family gatherings.
YOU ARE VISITOR NUMBER
004,827
since January 1997
🚩️ ⚡ THIS PAGE IS ALWAYS UNDER CONSTRUCTION ⚡ 🚩️

★ This site is a living, breathing (sort of) digital shrine to the joy of technology ★

(The site was last regenerated by AI. Again. Tomorrow it will be different. Again.)