Brantford, Ontario

Your computer's broken. That's my job

Mark Parsons fixes computers. He's been doing it for longer than most people who complain about Wi-Fi have been alive. He's based in Brantford, Ontario, and he is genuinely good at this.

Get in touch Site history archive
What I do

Computer stuff. Done right.

Not all of it, obviously. I can't fix your printer. Nobody can. But here's the actual stuff I handle:

🛠

Hardware Repair

Replacing parts, diagnosing failures, and performing surgery on machines that other technicians have already given up on. Yes, including the ones you "just turned off and on again."

💻

System Setup

Building new systems, configuring networks, setting up email — the boring-but-important work that keeps people from calling their neighbours' kids who are "really good with tech."

🔒

Security & Recovery

Virus removal, data backup strategies, and the kind of advice you only get after spending two decades watching every variation of digital disaster.

The person behind the keyboard

Some things you probably don't need to know (but will anyway)

Here's the thing about Mark — he's been online practically since the internet was a thing that existed. That means his opinions on modern social media are not favourable. You've been warned.

⚡ Online since '95

Mark has been active on EFNet IRC almost every single day since 1995. That's nearly thirty years of hanging out in text-based chat rooms. This is either deeply impressive or deeply concerning. We'll let you decide.

🍲 Food preferences

Homemade pizza is his favourite food. He'll defend this choice in any conversation. Beyond pizza, Mark genuinely loves his mother's home-cooked meals. Some things never get old — especially good food.

🏂 Games he actually enjoys

Mark loves board and card games. Skip-Bo and cribbage are his personal favourites. If you want to see him genuinely competitive, challenge him at cribbage and watch the light change in his eyes.

🔴 Social media stance

He dislikes Facebook and Twitter. Not mildly. Not "I prefer something else" mildly. If you need help setting up either of those platforms, Mark will point you in the direction of someone else. And you should respect that.

Reach out

Your computer called. It needs you to call Mark.

If your machine is making a noise it shouldn't be, running slower than a dial-up connection from 1998, or generally behaving like it has a personality disorder — email Mark.

✉ mrparsons@gmail.com

He usually replies faster than your computer boots up. Probably.